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Privacy Policy
At jamesdelin.com, we are committed to safeguarding and preserving the privacy of our users. This Privacy Policy outlines how we collect, use, and protect the personal data you provide to us. By using our website and services, you consent to the practices described in this policy.
1. Data Collection
We collect personal data that you voluntarily provide to us, including names, email addresses, and details about your life experiences, struggles with ADHD, and your progress in coaching sessions.
This data is collected through third-party platforms, including Calendly and ConvertKit, as well as directly through our website, which is hosted by Webflow.
We also collect tracking data via Google Analytics, Google Search Console, and Meta Pixel. This includes information on website traffic, user engagement, demographic data, and browsing behaviour.
2. Data Usage
The personal data we collect is used for the following purposes:
- Service Delivery: To provide personalised coaching services and resources.
- Marketing: To send you relevant updates, offers, and information about our services.
- Analytics: To analyse website performance and improve user experience.
- Customer Support: To respond to inquiries and provide assistance.
3. Data Sharing
We do not sell or share your personal data with third parties for marketing purposes.
However, we do use third-party services (Google, Meta, Calendly, ConvertKit, and Webflow) to help manage and deliver our services. These platforms have their own data protection policies, which govern the handling and protection of your data.
4. Data Security
We take the security of your personal data seriously. Data stored on third-party platforms is protected under their respective data protection policies:
All data related to service delivery is stored on a secure server with 128-bit encryption, accessible only to authorised personnel.
Any paper-based notes are digitised and securely stored before being destroyed.
5. User Rights
You have the right to access, correct, and request the deletion of your personal data at any time. To exercise these rights, please contact our data controller, James Delin using this form.
We will respond to your request within 72 hours.
Please note that while we can fully control the deletion of data collected through service delivery, you will need to contact the third-party platforms directly to ensure the deletion of data held by them.
6. Cookies and Tracking
We use cookies and tracking technologies to enhance your experience on our website. These technologies help us understand how you interact with our content and enable us to provide a more personalised service.
Under your data protection rights as governed by GDPR, EU and UK Data Protection laws, you may opt-in to cookies and tracking data being collected by using the opt-in cookies modal that appears in the bottom left hand corner of your browser.
7. Policy Updates
We may update this Privacy Policy from time to time. You will be informed of any changes via email or a notification at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your data.
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